Unmanaged dedicated servers provide you the hardware, software and network, you control the content and administration of your own server. But "In Control" does not mean "On Your Own"! We provide 24x7 monitoring and support of your server and network availability to make sure that your site is always online and available. Each plan includes two (2) hours of free technical support a month. Additional time is billed at our standard rate of $75/hour U.S.